Privacy Policy
Chelsea Pediatric Dentistry and Orthodontics (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our office or use our services, including through our website and any digital communication.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name, address, phone number, email
- Date of birth, gender
- Insurance information
- Emergency contact information
Health Information (Protected Health Information – PHI)
- Medical and dental history
- Diagnoses, treatment plans, and dental records
- Prescriptions and referrals
- Billing and payment history
Technical Information (via Website)
- IP address, browser type
- Pages visited, time on site
- Cookies and tracking technologies (if applicable)
2. How We Use Your Information
We use your information to:
- Provide dental care and treatment
- Schedule and manage appointments
- Process billing and insurance claims
- Communicate with you about your care
- Comply with legal and regulatory requirements
- Improve our services and website
3. Disclosure of Your Information
We may disclose your information in the following ways:
- To your insurance provider for billing
- To specialists or other healthcare providers involved in your care
- To comply with legal obligations (e.g., subpoenas, court orders)
- To public health authorities when required (e.g., for reporting infectious diseases)
- To business associates who assist us in our operations (e.g., IT providers, billing services) under strict confidentiality agreements
We will not sell, rent, or lease your personal information to third parties for marketing purposes.
4. Your Rights
You have the right to:
- Access and receive a copy of your health records
- Request corrections to your records
- Request restrictions on certain uses or disclosures
- Request confidential communications (e.g., only contact by mail)
- File a complaint if you believe your privacy rights have been violated
To exercise these rights, contact us using the information at the top of this policy.
5. Data Security
We implement appropriate physical, administrative, and technical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Website Privacy/Text Messaging Terms of Use
If you use our website:
- Cookies may be used to enhance user experience.
- We do not collect sensitive health information via web forms unless clearly stated and encrypted.
- Third-party tools (e.g., appointment booking, analytics) are governed by their own privacy policies.
- Text Messaging Terms of Use
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your information, contact us at:
Chelsea Pediatric Dentistry and Orthodontics
950 Broadway unit 1C Chelsea MA 02150
617-889-5437
Info@chelseakiddentist.com